Where does VIREOPS run?
In your own cloud tenancy. NotionAce deploys one VM with Terraform on a new or existing network, and the install collects read-only from the tenancies and accounts you connect. The NotionAce Control Plane handles only licensing and updates, and never receives estate data, credentials, prompts or database contents.
What counts as a billable resource?
Only billable workload resources count toward your size band. Configuration and identity objects in the inventory do not. Going over your band raises a warning and a true-up at renewal, and collection keeps running.
What happens if the install can't reach NotionAce?
The signed licence lease renews every 24 hours. If renewal fails, you get 72 hours of offline grace, then restricted mode. Your data is never deleted, and signed emergency grants of 24 or 72 hours cover any outage on our side.
Can we switch modules off?
Yes. Administrators can switch any licensed module off under Settings, Modules. A module that is off, or not in your plan, stays visible in the menu as locked, with the reason.
Is AI included, and who pays for the model?
Ask VIREOPS is part of the Operate and Enterprise plans and is off until an administrator enables it. It uses your own model: OCI Generative AI in a region you choose, or your own Anthropic API key, with a daily token ceiling you set. VIREOPS is complete with AI switched off.
Can we try it first?
Yes. Request a demo and we will walk you through VIREOPS on a live OCI estate, then agree a plan for your own tenancy.